We understand that this is an anxious time for many, but we wanted to assure you that Animal Hospital of Georgetown is doing everything we can to accommodate our patients and their human companions, while also taking strong steps to ensure the safety of everyone involved.
It’s become clear over the last week that we all have to make sacrifices to protect ourselves and our families. We will continue to welcome our sick or healthy pets into our hospital but will request that clients who have an infectious respiratory disease like a cold or flu to stay at home. Our staff will continue practicing good sanitation measures, especially when dealing with these situations. All measures to be taken include hand washing after every client, cleaning all counter surfaces and credit card machines, door handles, pet carries, etc. We have equipped our examination rooms and front desk with hand-sanitizers, and we ask that both employees and clients do their part in protecting themselves and each other.
We Are Offering Curbside Service Appointments:
We ask that you please call as you are arriving and an AHG team member will meet you and your pet in the parking lot at your car. Please remain in your car unless otherwise instructed. The team member will collect your pet to be taken inside for exam and treatment.
We ask that you remain in your car in the parking lot unless otherwise instructed. Please be prepared to answer your phone so that our team can obtain a history and our doctor can talk with you during the exam. We will go over any recommendations over the phone. Once a plan has been reached we will complete treatment(s). Once the examination and treatments are complete, a team member will collect payment at your car via either debit/credit card, check, or cash. After this transaction is complete we will bring your pet, any medications/foods, and discharge paperwork back to you at your car. Receipts and discharge paperwork can also be emailed if that is your preferred method.
Home Delivery of Pet Meds and Prescription Foods
To ensure that our patients get the medications, prescription foods and other products they need during this difficult time, we want to remind you that we have a trusted online pharmacy partner who can deliver your pet’s supplies directly to your home.
Our online pharmacy partner works hand in paw with us to make sure the meds and products your pet gets are safe and handled properly so they are effective and all guarantees stay intact.
Shipping is free on many orders, and there’s also an AutoShip option that will send your pet’s regular meds and foods to you on schedule. There’s a link right on our website homepage or you can just click here to go directly to the site right now: https://animalhospitalofgeorgetown.securevetsource.com/
As always, the health and safety of our clients and their pets are our priority. We remain open at this time with precautions in place to minimize the spread of any viruses and germs should you need to bring your pet in to see a doctor or pick up prescriptions at the hospital. Please don’t hesitate to call us at (512) 863-0470 if you have any questions, concerns or need to make an appointment.
We know that many pet parents are concerned about the spread of coronavirus, also known as COVID-19, and how to protect their families and their pets. The good news is that at this time, the U.S. Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO) say there is no evidence that companion animals, including pets, can spread COVID-19. Nor is there currently any evidence that we can transmit the virus to them. However, as information about this virus is still developing, there are precautions you should take to protect your family and pets, including:
- WASH YOUR HANDS – use soap and water for at least 20 seconds, and especially after coughing, sneezing, contact with others or with animals. If soap and water are not available, use hand sanitizer.
- Avoid touching your face with unwashed hands.
- If you have any symptoms of respiratory illness, stay home and restrict your contact with your companion animals
- Those infected with COVID-19 should avoid contact with animals, including petting, snuggling, being kissed or licked, and sharing food.
- Know the symptoms – they are similar to influenza fever, cough, and shortness of breath.
We are actively monitoring developments related to animals and the virus, and you can find the latest updated information about COVID-19 as it relates to pets on the AVMA’s coronavirus page. You are also welcome to give us a call with your questions at (512) 863-0470.